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Research
tells us that corporations want the best for their employees who are relocating.
The services that needs to be professional, hassle-free and, of course, at the
best possible price. At Florida Van Lines we understand this, so we've developed
what we call the "Key Account" Program. Our
goal with this program is to provide the additional value-added services that
our corporate customers require to make their employee moves simple,
straight-forward, and flawless.
Our Key Account
Program provides the following:
- One Person Accountability
- Total Quality
- Management Performance Plus
- Relocation Partnership
- Best Price
One Person Accountability
As a Key Account, one person is assigned to
handle your employee's relocation from start to finish. The benefits of this is:
1) It's more personal - your employee will have the name of the person who's
helping them; and, 2) Accountability - the key account rep is responsible for
ensuring you and your employee are completely satisfied with the service. Your
Key Account representative will: Determine the individual needs Verify location
dates Assure the right equipment is available Be accountable for the entire
relocation
TQM - Total Quality Management
Today more than ever, every company strives for
quality. TQM has always been a part of Florida Van Lines' philosophy both in the
relocation services that we provide and the way our management operates. We
monitor each move, evaluate our performance and review the results with you. At
Florida Van Lines TQM means you always get a Total Quality Move.
Performance Plus
As part of our service to a Key Account, we
prepare quarterly electronic reports. These reports show the services that were
provided, an evaluation of our performance, and the cost savings to you. These
reports are reviewed with you and can help to judge how well we're doing.
Your relocation partner
Because of our size, we concentrate our efforts
only on a specific number of Key Accounts. Larger carriers sometimes have too
many customers to be able to deliver the level of service we can. At Florida Van
Lines we consider ourselves your "relocation partner". And as your partner, we
give you and each of your employees who relocate the special attention they
deserve.
Always the best price
As one of our Key Accounts we can save you
money. One way is to keep a record of your relocation policies and strictly
adhere to them. This can avoid additional charges that sometimes occur when
relocating employees ask for unauthorized "extras". We're also organized to save
you administrative costs. Add to this your volume discount and the savings is
even greater.
In addition to our standard moving services, we offer customized business
solutions to handle a variety of special needs. These services can range
from a one-time move of delicate electronic equipment to managing the on-going
moving requirements for trade-shows and corporate "road shows".
We've had tremendous success in providing moving services for entire offices
and plants, handling all components of an assembly line, manufacturing facility,
or office. With over 30 years in the moving business, our experience
allows us to make these moves quickly and efficiently assuring minimal downtime
to the business/plant.
Whatever the requirement, we apply the same philosophy of quality work and
customer service to each job, making sure that your goods are delivered on time
and undamaged.
Click Here To Contact Us Today and Find Out Why
We're Always On The Move.
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